The Challenge
Resonately is a US healthcare company whose clinicians hold long patient conversations that need accurate, structured documentation.
- Transcribing long conversations took too much time
- SOAP notes were created by hand
- Summaries had to be rewritten for different formats
- Delays pulled clinicians' focus away from patient care
Our Approach
Scribe Agent: Generates live transcripts of medical conversations.
Structured notes: Condenses 1-2 hour interactions into SOAP notes.
Flexible templates: Customizes summaries for any required template.
Insurance verification: Built into the agent to support compliance and cut manual effort.
The Results
- 50% reduction in documentation time
- 80% improvement in workflow efficiency
