The Challenge
Laptis is a US healthcare company that helps patients find the right hospital and get admitted faster.
- Lengthy form-filling at intake
- Insurance mismatches and manual eligibility checks
- Delays in routing patients to the right facility
- Overwhelmed front-desk teams, slower admissions and frustrated patients
Our Approach
Intake Agent: Gathers patient information, identifies the correct insurance plan and matches the patient to the right hospital or clinic.
Autonomous Admissions Agent: Handles pre-admission tasks, validates documents, checks eligibility and optimizes routing for faster onboarding.
Screening Agent: Extracts and verifies data from insurance forms using high-accuracy OCR and structured parsing, reducing manual review time.
The Results
- 45% faster patient admissions
- 50% reduction in manual intake workload
- 30% decrease in insurance-related processing errors
