The Challenge
Streamlining bookings, payments and inventory. Being new to the industry Clanbridge was looking for a one-stop solution that could help them list their property, facilitate payments, track bookings, and manage inventory with ease.
Mismanaged maintenance and redressal. Tickets raised by tenants often took too long to get resolved. The poor coordination between the property manager and on-ground technicians made it a hassle to assign and track maintenance progress. Property managers were also unable to regulate timely maintenance.
Creating and tracking invoices manually. The staff at Clanbridge were creating and tracking thousands of invoices every month using spreadsheets - consuming unnecessary time and creating room for errors.
Our Approach
DIY property listing portal with booking engine. The Brahmastra Labs DIY property listing portal was combined with an active booking engine and Instamojo as the payment gateway integration. Clanbridge's website was live and ready to accept online bookings with ease. Moreover, the core module allowed the team to see the exact number of units that were occupied, booked and vacant and better allocate their resources.
Facilities management module. With the Brahmastra Labs facilities management module, the Clanbridge team could streamline the entire maintenance process. The business app allowed technicians to see the tasks that were assigned to them and property managers to review the details and progress of the same. The PPM calendar made it convenient to plan, assign and track recurring maintenance activities like cleaning, elevator, etc.
Bulk Invoice feature. With the Brahmastra Labs Bulk Invoice feature, they could create multiple invoices at the same time for rent, deposit, expenses, etc. This smoothened rent collection enabled them to deploy human resources to other important tasks. A total of 2500 invoices were created at once and all payments were made through the payment gateway.
The Results
300+ bookings were managed through the automated property listing portal.
3,000+ issues have been resolved since implementation.
2,500+ invoices were automated, created in bulk for rent, deposit and expenses with all payments collected through the payment gateway.
