The Challenge
Brain Co. is building an AI-enabled permit platform (Permit Co.) that simplifies how consultants prepare, review and submit building permit applications in Qatar.
- Permit applications involve many roles and documents
- Modification-heavy workflows with the Ministry
- Needed to know which pain points the platform solved and where workarounds remained
Our Approach
Consultant research: Recruited and interviewed architectural consultants, project engineers, permit coordinators and others.
Workflow mapping: From drawings and documents through submission, modifications and Ministry interactions.
Before vs. after analysis: How consultants worked before and after adopting Permit Co.
Multi-role workflows: How consultants, engineers, draftsmen and non-technical submitters work on one application.
Behavioral deep dive: Modification-heavy workflows and the in-app exception flow.
The Results
- Deeper understanding of consultant-side permit workflows
- Friction identified across preparation, submission and modification journeys
- Multi-role collaboration mapped within consulting firms
